Service Center

Our friendly team is always ready to help!

Welcome to Campion Insurance Customer Service Center. We are committed to giving you the best in customer service – it is at the heart of everything we do. And whether you have a question about coverage for a new car or home, your business insurance, updating your current MD insurance coverage, a claim, your policy or something not listed: Please contact us — we are here to help.

Betsy Campion - President

Water/Fire Damage

If you need to secure your home now to prevent further Water or Fire damage, these companies may be able to help you.

Rainbow International:

(410) 836-2445


(410) 679-6260


(410) 836-0382

SI Restoration:

(888) 980-6776

Elegant Restoration:

(866) 712-4911

Report A Claim

Insurance Company 24-Hour Claims Numbers

To report a new claim or check the status of an existing claim, please contact your insurance company using the numbers listed below; the link to their claims page is listed (if available), or to their homepage. If you cannot find your company or you experience trouble contacting your company, please contact us directly.

Before you begin, you should have the following information available to complete your claim report: your policy number, date of loss, your address, your contact numbers, a secondary contact name and telephone number. The insurance company notifies us of the claim within 24 hours.

Agency Insurance Company:

(800 841-5241

American Strategic Insurance (ASI):

(866) 274-5677

Chesapeake Employers' Insurance:

(888) 410-1400

Donegal Insurance:

 (800) 877-9006

Encompass Insurance:

(800) 588-7400

Farmers Mutual Fire Insurance

(800) 498-0954

Foremost Insurance Group:

(800) 527-3907

Grundy Insurance:

(800) 765-9749


(888) 310-8020

Kemper Preferred:

(888) 252-7878

Main Street Group:

(877) 425-24674


(800) 274-4499

Peninsula Insurance:

(800) 492-1205

The Hartford (Personal):

The Hartford Policies: (800) 243-5866

AARP policy holders: (877) 805-9918

Flood policy holders: (800) 787-5677

The Hartford (Business):

(800) 327-3636

Make A Payment

To make a payment on your insurance policy, please send a check to your insurance company using the address listed below. Some of the companies we represent accept payments online; use the links below to go to your company’s website. To make the online process as smooth as possible, you should have a copy of your insurance bill available for a payment transaction. Depending upon the insurance company, you may need your account number (if you created an online account) and/or your policy number and zip code.

If your company is not listed below, or you experience trouble contacting your company, contact us for payment help.

Health Insurance policies: please contact the Member Services number on your subscriber ID card.

Agency Insurance Company — P.O. Box 8900, Elkridge, MD 21075 — 800-841-5629

American Strategic Insurance — PO Box 33018, St. Petersburg, FL 33733 — 866-274-5677

Chesapeake Employers’ Insurance Company — 8722 Loch Raven Blvd., Towson, MD 21286 — 800-264-4943

Donegal Insurance — 1195 River Road, P.O. Box 300 Marietta, PA 17547 — 800-877-0600

Encompass Insurance — P.O. Box 660679, Dallas, TX 75266 — 866-430-2916

Farmers Mutual Fire Insurance — PO Box 263, Salem, NJ 08079 — 800-233-6905

Foremost Insurance Group — P.O. Box 0915, Carol Stream, IL 60132 — 800-532-4221


Grundy Insurance — 888-647-8639

Hagerty — P.O. Box 1303, Traverse City, MI 49685 — 877-922-9701

Kemper Preferred — P.O. Box 70839, Charlotte, NC 28272 — 888-252-7878

Main Street America — P.O. Box 2004, Keene, NH 03431 — 800-611-0958

Peninsula Insurance — 1195 River Rd., P.O. Box 300, Marietta, PA 17547 — 800-877-0600

Progressive — P.O. Box 4640, Carol Stream, IL 60197 — 800-274-4499

The Hartford (for Personal polices) — P.O. Box 2917, Hartford, CT 06192 — 800-624-5578

The Hartford (for Business polices) — Mail payment to the address on your policy, or use their online service center. For Commercial Auto, Property, General Liability and Worker’s Comp — 800-327-3636

In A Car Accident

If there’s an accident, call the police. Call 911 to request an ambulance if needed.

Call the Police; if police are not dispatched, file an incident report.

  • If your car is drivable, move it ot of traffic.
  • Be courteous.
  • Do Not let your driver’s license be photographed.
  • Do Not admit fault.
  • Provide your name and insurance information to authorities and others involved in the accident.
    • Your Agent: Campion Insurance, Inc. 410-838-5480, Bel Air MD, 21014.

Get this important information at the scene:

  • The other driver’s name, address, phone number, driver’s license number and expiration date, and insurance information.
  • The other car’s make, model, year and license plate number.
  • Witnesses’ names and contact information.
  • The name, contact information and badge number of the officer who comes to the accident.
  • Ask the officer where and when you can get the accident report and accident report number.
  • Make note of the time, date and exact location of the accident, with notes of skid marks, weather and road conditions.

As soon as possible, write detailed description of:

  • The accident
  • Any injuries to you, passengers and bystanders; efforts of any emergency response team that was involved
  • Damage to your vehicle
  • Important and helpful photos to take:
  • License plate of vehicles involved accident
  • Damage to vehicles, yours and others
  • Damage to other property at accident scene
  • Accident scene with any landmarks, street signs to identify location
  • Take a photo or draw a diagram of the accident scene.
  • If your car is damaged by a hit-and-run driver or is stolen, promptly notify the police promptly.

What Our Happy Clients Had to Say

  • Outstanding customer service - and also with a smile. Very professional. I wish more organizations had this level of customer service and follow-up.
    Greg Bel Air, MD
  • Excellent service, responsiveness, attention to detail. Always "goes the extra mile"... I tried to click "Excellent" above but the system didn't have that option 🙂
    Charles Baltimore, MD
  • Great people to work with!
    Robert Bel Air, MD

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